Kingtaka Privacy Policy — How Is Your Data Protected?

When you register an account on kingtaka, we collect your name, mobile number, email address, and necessary identification details. The sole purpose of collecting this information is to keep your account secure and provide our services properly. We may also automatically collect technical data such as your browsing activity, device type, and IP address, which is used to improve platform performance. Financial information required for payment transactions is collected but stored with the highest level of security and is never shared with any third party without authorization. You may contact us at any time to view your stored information or request corrections.

What steps do we take to protect your data?

To protect your personal information, kingtaka uses industry-standard SSL encryption technology that prevents unauthorized access during data transmission. Our servers undergo regular security audits and always run the latest security patches. Only authorized personnel can access your data, and their access is strictly monitored. If suspicious activity is detected, we immediately suspend the relevant account and notify the user. Your password is always stored in hashed form, so our staff cannot see your actual password.

Is data shared with third parties?

We never sell your personal information or transfer it to third parties without authorization. Only the necessary information is shared with trusted payment gateway partners for payment processing, and they are bound to uphold the same privacy standards. In cases of legal obligation or government directive, information may be provided to relevant authorities in accordance with applicable laws in Bangladesh. Analytics tools used to improve platform functionality only work with aggregated and anonymized data from which your identity cannot be determined. All our partner organizations operate under confidentiality agreements and cannot use your information for their own commercial purposes.

About Cookies & Tracking Technologies

Kingtaka uses cookies to enhance your browsing experience and maintain login sessions. These cookies remember your preferences and reduce the hassle of logging in each time. You can disable cookies from your browser settings if you wish, though this may limit some platform features. We do not use cross-site tracking or third-party advertising cookies for advertisers. Analytics cookies used to measure platform performance collect entirely anonymous data and contain no personal information.

What are your rights?

Under Bangladesh's data protection regulations, you have certain important rights over your own information. You may request to view your stored data at any time and submit a correction request if anything is inaccurate. If you decide to close your account, you also have the right to request deletion of data that falls outside legal retention obligations. If you wish to opt out of marketing communications, simply let our support team know and we will act immediately. We aim to process all rights-related requests within 30 business days.

How long is data retained?

Necessary data is retained in our systems for as long as your account is active. After account closure, certain information may be kept for a specified period in accordance with legal and financial record-keeping obligations. Data that is no longer needed is securely deleted in a manner that prevents future recovery. Data held in backup systems is also purged on a defined rotation cycle. Our data retention policy is developed in compliance with applicable laws and industry best practices.